Free delivery & returns

Delivery and shipping

Your order will be prepared in our warehouse and shipped according to the methods and delivery times detailed below :

Colissimo Standard
Delivery in France
Chronopost Express
Delivery in France
Colissimo Standard
Delivery in European Union
International Colissimo
Standard Delivery
3 to 7 working days*
free
1 to 2 working days*
15€
3 to 8 working days*
free
3 to 11 working days*
35€ to 95€

* Orders preparation and delivery times may be extended until 10 days during peaks in activity (sales periods, outlet sales).

Advice : we recommend that you have your parcel delivered to your workplace with someone always able to receive your parcel.

Shipping in mainland France colissimo : FREE

Your order will be hand delivered or in pickup point, from Monday to Friday between 8am and 6pm, and on Saturday from 8am and 1pm. Once the parcel has been sent you will receive a Colissimo tracking number by email which will allow you to follow your parcel.

Corsica: orders destined for corsica will be delivered in the same conditions but with an average delivery time of 4 days with Colissimo expert.

Express shipping in France - Chronopost: 15€ at customer's own cost

Your order will be hand delivered, from Monday to Friday before 1pm. Any order placed before 1pm- will be sent the same day. Once the parcel has been sent you will receive a Chronopost tracking number by email which will allow you to follow your parcel.

In store collection: free

Your parcel will be available within 2 to 4 working days at the boutique of your choice (apart from department store corners). This method of delivery can be desactivated during promotional periods. An email will be sent to you as soon as the parcel arrives in the boutique.

International delivery: Colissimo – At customer’s own cost

Destination Colissimo Colissimo
Delivery times
United Kingdom € 35 3 – 8 Days
Norway € 45 4 – 8 Days
USA € 65 5 – 9 Days
Canada € 65 4 – 8 Days
Hong Kong € 75 4 – 8 Days
Singapore € 75 4 – 8 Days
Japan € 75 4 – 8 Days
South Korea € 75 4 – 8 Days
Australia € 95 6 – 10 Days
United Arab Emirates € 95 7 – 11 Days
Qatar € 95 7 – 11 Days

Regarding non-E.U. delivery, a tax can be added when receiving the parcel depending on the Buyer country's customs regulations.

Order tracking

As soon as the carrier takes charge of your order, you can follow its progress via:

  • your customer account in the « orders » section
  • by clicking here in case you placed your order as a guest
  • the link in the confirmation email you received once your parcel has been sent